With equipment lifecycles becoming shorter and new surface‑engineering technologies emerging, OSS needed to upskill its multi‑site workforce quickly while preserving stringent safety and quality standards. Job titles differed from country to country and skills data sat in separate spreadsheets, making it difficult for HR to plan training, comply with Singapore’s SkillsFuture requirements and offer clear career progression for machinists, engineers and technicians.
“JobKred has translated our technical shop‑floor know‑how into a common skills language and a clear roadmap for growth. Our staff now know exactly what competencies they need next, and HR has validated data to back decisions.” – Shely Ho, Snr HR Executive
Our initial challenge was the absence of a common skills language across the company. This made it difficult for employees at DSBJ to clearly understand the critical skills needed for success in their current roles, explore career development opportunities, and navigate progression pathways across different departments. The lack of visibility and alignment hindered both individual growth and strategic workforce planning.
“JobKred helped us build a shared skills framework across the organization. It’s given our people more clarity and our HR team better tools to plan for the future.” - Zheng Aihua, Senior HR Manager
One of the initial challenges we faced was developing the competency framework from scratch. Using SSG’s SkillsFuture Skills Framework as a reference, we had to manually extract and adapt the information to identify the industry-relevant skills for each of our job profiles. However, the resulting document is not user-friendly; users may struggle to understand the skills required for career development and to assess their own skills gaps. Its cumbersome format also poses a barrier to promoting self-directed learning, which is a key learning strategy at CARE Singapore.
“The Lithium platform provides up-to-date skills data that promotes self-directed learning, while significantly reducing the need for manual updates when skills requirements change. It also gives our organisation and department leaders clear visibility into the skills needed for each role, enabling more strategic workforce planning.” - Khairul Iqram, Learning and Development Manager